{"id":9107,"date":"2024-11-20T00:42:54","date_gmt":"2024-11-20T00:42:54","guid":{"rendered":"https:\/\/www.yannickwassu.com\/faq\/"},"modified":"2025-07-16T13:32:32","modified_gmt":"2025-07-16T13:32:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.yannickwassu.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”4137″ bg_position=”left top” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”13%” bottom_padding=”5%” bottom_padding_phone=”60px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” color_overlay=”rgba(0,0,0,0.88)” overlay_strength=”0.95″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fast” video_mute=”true” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”FAQ” font_container=”tag:h2|font_size:50px|text_align:left|color:%23fcb400|line_height:60px” use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1725664318573{margin-bottom: 0px !important;}”][vc_custom_heading text=”Find the answers to your questions here” font_container=”tag:h2|font_size:50px|text_align:left|color:%23ffffff|line_height:60px” use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1725662616145{margin-bottom: 0px !important;}”][vc_custom_heading text=”Find out all about my skills, my approach and how I can help you with your projects, whether as a company or an individual.” font_container=”tag:p|font_size:20px|text_align:left|color:rgba(255%2C255%2C255%2C0.7)|line_height:30px” use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1725662657637{margin-top: 25px !important;}”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” constrain_group_1=”yes” bottom_padding=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”10\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][toggles style=”minimal_shadow” accordion=”true” accordion_starting_functionality=”default” border_radius=”none”][toggle color=”Default” heading_tag=”h2″ heading_tag_functionality=”change_html_tag” title=”What services do you offer as a graphic designer and digital marketing expert?”][vc_column_text css_animation=”fadeInUp” css=”” text_direction=”default”]I offer a full range of services, including the creation of visual identities, the design of print and digital media, and the development and management of digital marketing strategies.<\/p>\n

My aim is to provide creative and effective solutions, tailored to the specific needs of each customer.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h2″ heading_tag_functionality=”change_html_tag” title=”Do you work with international customers?”][vc_column_text css=”” text_direction=”default”]Absolutely. I work with customers from all over the world, including France, Canada and the United States.<\/p>\n

My expertise in digital communications enables me to work efficiently from a distance, while maintaining fluid and regular communication with my customers, regardless of their geographical location.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h2″ heading_tag_functionality=”change_html_tag” title=”How does remote collaboration work?”][vc_column_text css=”” text_direction=”default”]Remote collaboration takes place mainly via digital tools such as e-mail, video calls (Zoom, Microsoft Teams), and project management platforms (Trello, Asana).<\/p>\n

I make sure that every stage of the project is clearly defined, and maintain constant contact to ensure customer satisfaction.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h2″ heading_tag_functionality=”change_html_tag” title=”Are you open to travel proposals for specific projects?”][vc_column_text css=”” text_direction=”default”]Yes, I’m quite open to travel proposals for projects that require a local presence.<\/p>\n

I’m particularly interested in opportunities in Canada and the United States, where I can travel for meetings, workshops or any other mission requiring my physical presence.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h2″ heading_tag_functionality=”change_html_tag” title=”What are the usual lead times for your services?”][vc_column_text css=”” text_direction=”default”]Timescales vary according to the complexity and size of the project.<\/p>\n

Once we’ve discussed your requirements, I’ll be able to provide you with a precise timetable. I always strive to meet deadlines while ensuring high-quality work.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h2″ heading_tag_functionality=”change_html_tag” title=”Do you offer post-delivery services?”][vc_column_text css=”” text_direction=”default”]Yes, I offer a post-delivery follow-up to make sure that everything works as planned. I remain available to make adjustments or updates according to my customers’ needs.<\/p>\n

Your satisfaction is my priority.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h2″ heading_tag_functionality=”change_html_tag” title=”What is your privacy policy?”][vc_column_text css=”” text_direction=”default”]I take my customers’ confidentiality very seriously.<\/p>\n

All projects are treated with the utmost discretion, and I promise never to divulge sensitive information without your explicit consent.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h2″ heading_tag_functionality=”change_html_tag” title=”Do you accept short-term or low-budget projects?”][vc_column_text css=”” text_direction=”default”]I’m open to all kinds of projects, large or small. Each project is assessed individually to determine the best approach for the customer’s needs and budget.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h2″ heading_tag_functionality=”change_html_tag” title=”How do you make sure you understand the specific needs of customers based abroad?”][vc_column_text css=”” text_direction=”default”]I start every project with an in-depth discussion to understand your objectives, expectations and the specifics of your market.<\/p>\n

This approach enables me to provide customized solutions that perfectly meet the needs of my customers, whether they are based in France, Canada, the United States or elsewhere.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”50px” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” bg_image=”4137″ bg_position=”left top” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”1%” bottom_padding=”0″ top_padding_phone=”50px” bottom_padding_phone=”0″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” color_overlay=”rgba(0,0,0,0.88)” overlay_strength=”0.95″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fast” video_mute=”true” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” translate_y_phone=”-45px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”I'm the expert” font_container=”tag:h2|font_size:50px|text_align:left|color:%23fcb400|line_height:60px” use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1724978967176{margin-bottom: 0px !important;}”][vc_custom_heading text=”that you have so” font_container=”tag:h2|font_size:50px|text_align:left|color:%23ffffff|line_height:60px” use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1724979412426{margin-bottom: 0px !important;}”][vc_custom_heading text=”wanted” font_container=”tag:h2|font_size:50px|text_align:left|color:%23ffffff|line_height:60px” use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1724979424664{margin-bottom: 0px !important;}”][vc_custom_heading text=”Whether you're a project leader or an entrepreneur, I'm here to help you turn your vision into reality. Contact me today to discuss your next project.” font_container=”tag:p|font_size:20px|text_align:left|color:rgba(255%2C255%2C255%2C0.7)|line_height:30px” use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1724979535747{margin-top: 25px !important;}”][nectar_btn size=”jumbo” open_new_tab=”true” button_style=”regular” button_color_2=”Extra-Color-3″ color_override=”#2796db” solid_text_color_override=”#ffffff” icon_family=”fontawesome” text=”Book a free consultation” url=”https:\/\/calendly.com\/yannick-wassu\/discussion-projet” css_animation=”fadeInUp” icon_fontawesome=”fa fa-calendar-plus-o” margin_right=”10px”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”relative” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][image_with_animation image_url=”5034″ image_size=”full” animation_type=”entrance” animation=”Fade In From Bottom” animation_easing=”default” animation_movement_type=”transform_y” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” translate_y_desktop=”-15%” delay=”500″][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”4137″ bg_position=”left top” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”13%” bottom_padding=”5%” bottom_padding_phone=”60px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” color_overlay=”rgba(0,0,0,0.88)” overlay_strength=”0.95″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fast” video_mute=”true” gradient_type=”default”…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9107","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.yannickwassu.com\/en\/wp-json\/wp\/v2\/pages\/9107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yannickwassu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yannickwassu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yannickwassu.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yannickwassu.com\/en\/wp-json\/wp\/v2\/comments?post=9107"}],"version-history":[{"count":2,"href":"https:\/\/www.yannickwassu.com\/en\/wp-json\/wp\/v2\/pages\/9107\/revisions"}],"predecessor-version":[{"id":9109,"href":"https:\/\/www.yannickwassu.com\/en\/wp-json\/wp\/v2\/pages\/9107\/revisions\/9109"}],"wp:attachment":[{"href":"https:\/\/www.yannickwassu.com\/en\/wp-json\/wp\/v2\/media?parent=9107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}